Contacts Direct Review
ContactsDirect sell a wide variety of contact lenses and some lens solutions. A person can have new disposable contacts delivered daily, weekly, or monthly. They are an American company that can be reached via telephone, email, or by live chat directly on their website. All of this contact info is available via their “contact us” page on their website. Contacts Direct is a large retailer that offers most of the most popular contact lens brands consumers look for. For more information on how Contacts Direcct compares to other online retailers, check out our selection of retailer reviews.
Contacts Direct offers a large range of contact lens product focusing mostly on the most popular brands. Some of the specialist lenses that they offer include:
- Single vision: These are for people with different vision in each eye.
- Multifocal: These are for people who need both close and distant vision correction.
- Toric: These are for people with astigmatism.
- Colored: Whether a person wants these with or without vision correction, ContactsDirect require a prescription.
Contacts Direct have lenses from various brands, including:
- Air Optix
Once you’ve decided what you want, making a purchase on their website is very straight forward and requires only the details of your prescription and also a major credit card.
Shipping Time and Costs
For orders inside the USA, Contacts Direct offers several different shipping options. For contact lenses, you can get your shipment via US postal ground service for $11.99. This service will take 3-5 business days depending on your locations and processing times. If you’re in a rush, they also offer a $19.99 express options which will deliver to your home within 1-2 business days at the fastest. Simply choose the option that’s best for you at checkout. In general shipping is free for Standard delivery within 7-10 business days.
If you did not get the item you initially ordered, you can return it within 6 months for a refund or exchange. To initiate a return, you will need to visit the Contacts Direct website and contact customer service to get the process started.
Contacts Direct does not charge any explicit handling fees on purchases.
Ease of Use
Overall, we found the Contacts Direct website to be very easy to use. It was responsive and quick and both the browse based navigation and search option regularly returned relevant results based on our sample searches. Contacts Direct does a nice job showing you how much you will save if you purchase a annual supply broken down by price per box and total price. Also the price automatically changed when selecting the appropriate number of boxes from the quantity selector. The checkout process was straight forward and allowed you to see what it would cost with shipping to get your delivery. All in all, Contacts Direct has a nice website, and we think most users will have very little trouble navigating and purchasing contact lenses.
In summation, Contacts Direct has a quality website that’s focused on just contact lenses and we think you’ll have very little difficulty finding and making a purchase via their website.