LensMart.com Review

LensMart.com Review

LensMart.com is one of the largest online contact lens retailers. They offer a wide array of specifically contact lens related products covering all the most popular brands and a very large number of the more obscure brands as well. LensMart.com offers a 24/7 customer support service that can be accessed via telephone or email at any time. If you need to reach them, you can get their contact details via the customer service link at the top of their site. LensMart.com is powered by the massive DrugStore.com retailer network as such offers some of the lowest prices anywhere for contact lenses and lens related products and accessories. For more information on how Contacts America compares to other online retailers, check out our selection of retailer reviews.

Selection

LensMart.com offers a huge warehouse of contact lens brands from the popular all the way to the obscure. It is an exclusively contact lens based website, so you won’t have to worry about sifting through dozens of offers on sunglasses or designer eyeglasses just to find the contact lens brand you want to buy. In addition to the popular brands, LensMart.com also offers the ailment specific versions of the same lenses including those for multifocal, toric, presbyopia, astigmatism, and more. Furthermore, if you’re into more exotic or custom lenses such as multi-colored or altered pupil brands, LensMart.com offers an ample selection of these type of contact lenses as well. To purchase your brand of lenses, all you’ll need is a prescription from your doctor and a credit card for the checkout process.

Shipping Time and Costs

For orders inside the USA, LensMart.com offers standard shipping (3-6 business days) for $6.99. If you want your products shipped faster, they also offer 3-Day service for $11.99 and overnight service for $19.99. In many cases, you can get free shipping with LensMart.com simply by using one of their coupons such as those listed below. Often, to get free shipping, all you need to do is purchase in bulk, which you were likely to do anyway.

Coupons

Lensmart - Site Coupons

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Save 25% Off Your Entire Order by Entering Coupon Code 25NEWLM at checkout. New Customers Only.
Coupon Code: 25NEWLM
Expires: November 30th, -0001
Volume Discounts

Lensmart - Volume Discounts

Acuvue Bifocal - $20.00 Volume Discount (Requires 8 Box Purchase)
Focus Monthly Visitint - $20.00 Volume Discount (Requires 4 Box Purchase)
Freshlook Colorblends Toric - $32.00 Volume Discount (Requires 8 Box Purchase)
Acuvue Advance For Astigmatism - $40.00 Volume Discount (Requires 8 Box Purchase)
Biomedics 55 Contact Lenses - $24.00 Volume Discount (Requires 8 Box Purchase)
Acuvue 2 Colours Opaques - $16.00 Volume Discount (Requires 8 Box Purchase)
Acuvue Advance Plus 6-Pack - $8.00 Volume Discount (Requires 4 Box Purchase)
Acuvue Advance Plus 24-Pack - $8.00 Volume Discount (Requires 2 Box Purchase)

Returns

If, for any reason, you are unsatisfied with your LensMart.com order, you can return any unopened box or sterile glass vials within 30 days for a full refund. Be advised, however, that this refund will not including shipping costs and handling costs. To get your money back, the boxes must be unopened, undamaged, and you cannot have written anything on the outside of the box. To return your product, simply visit the LensMart.com website and follow the instructions outlined on their help page.

Handling Fees

LensMart.com charges a $1.99 handling/processing fee to every order. According to LensMart, this fee is used to offset a portion of cost increases that are related to prescription verification, fuel charges, and return processing. This fee is applied only once to your entire order, and does not increase or decrease based on the size of your order.

Ease of Use

In testing, we found the LensMart.com website to be very easy to use. When selecting our lenses for purchase, the checkout page was straight forward and showed in large text at the top exactly which discounts were being applied and what the final price would be on the lenses. One complaint we had was it would be nice if this initial page also factored in shipping and handling fees, but in most cases shipping was free anyway (with a coupon) so it didn’t really interrupt the process. In terms of usability of the LensMart.com website, we had very little trouble finding out lenses of interest. The navigation panel on the left hand side was easy to use and the contact lens search at the top of the page always returned relevant results based on our query. Compered to many other sites, we especially liked the Checkout process at LensMart due to the fact that it immediately showed us the price we would have to pay before forcing us to input information such as prescriptions or contact info. This allowed us to see whether or not we wanted to proceed with the purchase before committing via unnecessary registration details.

Summary

In summation, we found LensMart.com to be one of the best retailers in the Lens-Saver.com engine. The website itself was easy to use and the checkout process was straight forward with very few confusing steps. While we’d love to see them drop the $1.99 handling fee, compared to other retailers it is certainly not the best but far from the worst. When it came to comparing prices, we found LensMart.com to be extremely competitive price wise, often competing head to head with the lowest price in many of our other retailers. Overall, we think LensMart.com customers will be very pleased with their shopping experience as this retailer is an excellent option for contact lens savings.

Tags: drugstore, lensmart, merchant, retailer, review

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